
Created by
Helen Swarbrick
About
About
Curious about process?
Here’s a peek into my design process. How I listen, learn, and shape ideas into experiences.
I'm driven by innovation and striving for design excellence. From exploration to execution, I'm open to new processes which encourage creativity and precision, for an impactful product which users love.
01
Curiosity!
Discovery process: Research & Learning
Discovery process containing research, collaboration with client and specialists and users. Define the scope and objectives of the project, context and lays a fundamental foundation for everything that comes after.
Clarity
Defining: Analysing & Conclusions
Cross-reference hypothesis and create platform of knowledge and roadmap with collaborators. Documentation to guide the project: personas, service blueprints, user journeys and plans to create a truly user-centred design.
02
Create & Collaborate
Develop: Creating, redefining, iterating
Define the user experience, test and evaluate design concepts, and analyse how the UX will inform behaviour and effect the experience of the user. Working collaboratively with specialists to optimise functionality, and experience: go through wireframe, prototypes, hifi designs, iterating based on feedback.
03
Deliver
Delivery: Production & Execution
Handover to development teams, QA, A/B testing, iterations and updates. Post-live analyse impact through data tools, client and user response and reflect on project for learnings.
04
Curious about process?
Here’s a peek into my design process. How I listen, learn, and shape ideas into experiences.
I'm driven by innovation and striving for design excellence. From exploration to execution, I'm open to new processes which encourage creativity and precision, for an impactful product which users love.
01
Curiosity!
Discovery process: Research & Learning
Discovery process containing research, collaboration with client and specialists and users. Define the scope and objectives of the project, context and lays a fundamental foundation for everything that comes after.
Clarity
Defining: Analysing & Conclusions
Cross-reference hypothesis and create platform of knowledge and roadmap with collaborators. Documentation to guide the project: personas, service blueprints, user journeys and plans to create a truly user-centred design.
02
Create & Collaborate
Develop: Creating, redefining, iterating
Define the user experience, test and evaluate design concepts, and analyse how the UX will inform behaviour and effect the experience of the user. Working collaboratively with specialists to optimise functionality, and experience: go through wireframe, prototypes, hifi designs, iterating based on feedback.
03
Deliver
Delivery: Production & Execution
Handover to development teams, QA, A/B testing, iterations and updates. Post-live analyse impact through data tools, client and user response and reflect on project for learnings.
04
Curious about process?
Here’s a peek into my design process. How I listen, learn, and shape ideas into experiences.
I'm driven by innovation and striving for design excellence. From exploration to execution, I'm open to new processes which encourage creativity and precision, for an impactful product which users love.
01
Curiosity!
Discovery process: Research & Learning
Discovery process containing research, collaboration with client and specialists and users. Define the scope and objectives of the project, context and lays a fundamental foundation for everything that comes after.
Clarity
Defining: Analysing & Conclusions
Cross-reference hypothesis and create platform of knowledge and roadmap with collaborators. Documentation to guide the project: personas, service blueprints, user journeys and plans to create a truly user-centred design.
02
Create & Collaborate
Develop: Creating, redefining, iterating
Define the user experience, test and evaluate design concepts, and analyse how the UX will inform behaviour and effect the experience of the user. Working collaboratively with specialists to optimise functionality, and experience: go through wireframe, prototypes, hifi designs, iterating based on feedback.
03
Deliver
Delivery: Production & Execution
Handover to development teams, QA, A/B testing, iterations and updates. Post-live analyse impact through data tools, client and user response and reflect on project for learnings.
04
Every great project starts with a conversation
let's start ours
Schedule a call with Helen

Every great project starts with a conversation
let's start ours
Schedule a call with Helen

Let's start a conversation
Schedule a call with Helen

Curious about process?
Here’s a peek into my design process. How I listen, learn, and shape ideas into experiences.
I'm driven by innovation and striving for design excellence. From exploration to execution, I'm open to new processes which encourage creativity and precision, for an impactful product which users love.
01
Discover
Brainstorming sessions in order to take their needs and company goals into account. Define the scope and objectives of the project and lays a fundamental foundation for everything that comes after.
Develop
Define the user experience, test and evaluate design concepts, and analyze how your designs will inform behavior and effect the experience of the user.
03
Define
Gather additional information about the ideal client, market opportunities and design sprint. Getting direct feedback from users themselves through user surveys and field activities.
02
Deliver
Determine design patterns, elements of template pages, different framework options, and work with developers to test design functionality.
04
Curious about process?
Here’s a peek into my design process. How I listen, learn, and shape ideas into experiences.
I'm driven by innovation and striving for design excellence. From exploration to execution, I'm open to new processes which encourage creativity and precision, for an impactful product which users love.
01
Discover
Brainstorming sessions in order to take their needs and company goals into account. Define the scope and objectives of the project and lays a fundamental foundation for everything that comes after.
Develop
Define the user experience, test and evaluate design concepts, and analyze how your designs will inform behavior and effect the experience of the user.
03
Define
Gather additional information about the ideal client, market opportunities and design sprint. Getting direct feedback from users themselves through user surveys and field activities.
02
Deliver
Determine design patterns, elements of template pages, different framework options, and work with developers to test design functionality.